My research sits at the intersection of software engineering, psychology, and organizational behavior, with a strong emphasis on the human and social aspects of software development. I am particularly interested in how software teams function, the challenges they face, and the ways in which various constructs such as perspective-taking may shape their performance.

I study how role-based conflict, a longstanding issue in software engineering, affects collaboration, decision-making, and performance outcomes in professional teams. Diversity within teams brings a wealth of perspectives, but it can also heighten tensions and increase the risk of exclusion if not carefully managed. My work examines both the benefits and costs of diversity, exploring factors that influence whether diverse perspectives are integrated productively or whether they lead to friction and disengagement.
 

To address these questions, I draw on theories from organizational behavior and the social sciences that have not yet been widely applied in software engineering. This includes exploring constructs such as  perspective-taking, and psychological safety which are often overlooked. Furthermore, the emotional and cognitive labor required of underrepresented groups in technical teams is often overlooked. I am also attentive to the political and legal implications of technology, which makes my work relevant not just for technical contexts, but also for broader professional ethics in computing.

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Methodologically, I use a combination of qualitative and quantitative empirical approaches. I have conducted case studies of open source contributors, industry-facing investigations (e.g., app store analyses), and have conducted my research with ample industry support. My goal is to capture decision-making processes, conflict dynamics, and inclusion practices in situ, and to connect these behaviors to both team outcomes and organizational frameworks.

Ultimately, my research aims to produce practical insights for building more inclusive, high-performing teams in software engineering. By bridging insights from organizational behavior with real software practice, I seek to help organizations design environments where diversity is not just present, but actively leveraged for innovation, equity, and impact.